Steps to Reset Password

This service allows an account holder who already has an active account to reset his/her password if forgotten.

The following is a brief explanation of how to reset your password:

1- Filling up the service form

The first step in password reset is to fill up the service form. The form must be filled correctly and all errors must be corrected prior to submission .

2- Activating the request and filling up the Password reset form

After that, an activation message will be sent to the account holder email address. The account holder must use the information provided in that message to fill up the password reset form where he/she will be asked for the answer of the secret question and the new password.


The change is done automatically and a notification message will be sent to the account holder email address.

In case the account holder did not receive the activation message, he/she can request resending it again.

All users requesting this service implicitly confirm their understanding and acceptance of the terms and conditions detailed in the Domain names Registration Regulations and the Terms and conditions of using SaudiNIC's portal published in SaudiNIC's website.

This service can only be started from the users accounts, the account holder must first sign up for an account in SaudiNIC website, that can be done by following the Steps for creating an account. After doing so and successfully activating the account, account holders can start the steps of this service.